Frequently Asked Questions
Everything you need to know about your adventure-ready apparel.
What is the typical shipping time for orders?
Standard shipping usually takes 5-7 business days within the United States. We also offer expedited shipping options at checkout for those who need their gear sooner for upcoming trips.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
Are your products sustainably made?
Yes, we prioritize the environment by using organic cotton and recycled polyester in our collections. A portion of every purchase also goes directly toward national park conservation efforts.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit; if you prefer a looser feel for hiking, we recommend sizing up.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to share our love for the parks with customers worldwide in the near future.
How should I care for my National Park Store clothing?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumble drying on low. Avoid ironing directly on the graphic designs.